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FAQ
How can I order? • You can place an order directly through our website.
• Registration on the site is not required.
• Simply select your desired products, add them to your cart, and follow the easy steps to complete your order.
What is the delivery price? Shipping:
Products purchased from mayailieva.com are shipped via reliable courier services such as DHL, FedEx, DPD, and UPS. The choice of courier depends on the destination country. • Deliveries are typically made within 3 to 7 business days, depending on the destination country and product availability.
• Fixed international shipping cost: €30, including tracking.
• Free shipping for orders over €300.
Return and Exchange You can return or exchange any purchased product from us (excluding lingerie and swimwear) within 30 days, provided that the product remains in its original condition and packaging, with all tags intact and no signs of additional processing (such as washing, ironing, pressing, or cutting). For swimwear, please ensure that the hygiene tape remains intact.
The cost of return shipping is the responsibility of the Buyer.
In case of receiving the wrong size or a defective product, the return shipping costs will be covered by the Seller.
For returns or exchanges, please contact us at: office@mayailieva.com
Can I order different sizes for the top and bottom of a swimsuit? Yes, you can order different sizes for the top and bottom of swimsuits that are sold as a set.
When placing your order, please specify the desired sizes in the "Notes" field. Other questions For any additional questions or consultations, please contact us at: office@mayailieva.com
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